Introducing Ask a Nurse: Your go-to service for health-related questions

Ayan Wehliye, RN BScN, is a Public Health Nurse within the Health Services team at Student Counselling, Health and Well-being (SCHW). She is dedicated to supporting the health and well-being of students by ensuring they have the education and services available to them to lead a healthier and more balanced life. 

Have you ever had a health-related question, but aren’t sure where to go or who to ask? York’s Ask a Nurse service connects students with Public Health Nurses who can provide information, resources and guidance to help you make informed decisions about your health and well-being.

Ask a Nurse is a confidential service where York students can ask Public Health Nurses their health-related questions at no cost.

Whether you have questions about your physical or mental health, need help finding a healthcare provider or are looking for health resources, Ask a Nurse is here to help. 

There are two ways you can get in touch with the Ask a Nurse team.  

1. Drop by our in-person tabling events throughout the year across the Keele, Markham and Glendon campuses.  
2. Fill out the Ask a Nurse contact form on our website. We will do our best to get back to you within five business days. 

Our Public Health Nurses are here to help answer your questions and empower you to make informed health choices.  

Public Health Nurses can:  

• discuss your general health-related questions and/or concerns;  
• assist you with finding a new doctor or primary care provider; 
• provide information and resources on a variety of mental and physical health topics;  
• provide information and resources on community clinics, social services and health initiatives in the GTA;  
• assist international students with navigating the Canadian healthcare system; and 
• support all students, including Black, POC, 2SLGBTQIA+, Indigenous and persons with disabilities, with finding healthcare services that support their needs. 

It’s important to know that York’s Public Health Nurses do not have a physical clinic on campus and may need to redirect your questions and concerns if they are outside of their scope of practice. 

Public Health Nurses cannot: 

• diagnose or treat any illness or concerns; 
• complete physical health assessments; 
• renew prescriptions or make specialist referrals; or 
• provide urgent medical care. Please call 911 if you are experiencing a crisis or are in medical distress.