Student Services Moving Online

Posted by Natasha Douglas on March 27, 2020

Archive | Student Life

What a crazy few weeks it’s been, Lions! We’re sorry we haven’t been able to keep you up-to-date as often as we’d have liked, but with all the changes happening, we wanted to make sure some things were finalized before we started blogging about them!

With so much going on and so many e-mails coming into your inbox, it’s hard to keep track of all the changes to your day-to-day University life. While you’ve probably already heard from your instructors about what your classes are going to look like, and hopefully are well into your online coursework, it’s important to know that most student services are still available through online or mobile methods, with many more being added all the time. In today’s #YUBlog, we are going to go over some new student services being offered through these methods to help you get the services you need! Keep visiting this blog to check for updates.

Learn about all the new online and mobile services below!


All research and instruction questions and consultations are virtual. You can email, chat with a librarian during virtual reference hours, or use Ask a Librarian/Clavardez (Ontario Libraries including York). Check services hours online.

Off-Campus Computing

Borrow a laptop if you don’t have one at home! The University has secured 1,500 laptops for students who don’t have a home computer to learn remotely. Detailed instructions about how to register to borrow a laptop can be found if you follow the link above and look under the heading “If you don’t have a computer at home.”

The Writing Centre

The Writing Centre now gives you the option of one-to-one online appointments or asynchronous e-tutoring.

You can still get help with your writing assignments because the Writing Centre is now online! Get online writing support through video chat as well as e-tutoring as writing instructors are available to help online through 50-minute one-to-one appointments.

Student Counselling and Development (SCD)

Speak with a counselor for single session/crisis/emergency support by calling 416-736-5297. If the line is busy, please wait for a few minutes and call again. For additional and after-hours support, Good2Talk is available for telephone support and have also introduced a new texting feature.

Career Centre

The Career Centre’s Services are still available online, over the phone and via video conference.

The Career Centre services are available online and the Career Lounge remains open online. Career Peer Educators will be online on Zoom during dedicated Lounge hours and virtual Appointments are available by phone at 416-136-5351 and by Skype.

Academic Advising

Academic advisors are available virtually to assist you with your advising needs. Visit the Academic Advising website for online connections to your Academic Advisors.

Student Accessibility Services

Student Accessibility Services remains open to support you virtually. In-person appointments and intakes are being re-booked for phone, email or video call. Accessibility Counsellors will continue to book appointments for phone calls. Continue emailing your accessibility counsellor directly or email

Learning Skills Services

The kind folks at Learning Skills Services have put together a list of resources for tips and tricks to online learning. Check them out at the link above.

All courses have moved online and lots of new online learning resources have been added to assist student learning in an online format. York’s Student Guide to eLearning is also available for information and tips on how to get started, what to expect and how to be a successful online learner.

The Centre for Sexual Violence Response, Support & Education (The Centre)

The Centre will continue to provide services to community members through telephone at 416-736-5211 and by email at

Though York has limited face-to-face interaction, there are plenty of services still available to you remotely. Remember to practice physical distancing and utilize every service at York available online if and when you need it.

Keep your eye on the My Online Services website for additions to this list, and check the Registrarial Services web page for options for connecting to student service reps.

And don’t forget to keep checking your email, and the Student Updates page of York’s Coronavirus Information and Updates website, where all the emails you get are archived in one spot.

Stay safe Lions!